04-611   Strategic Use of Digital Information in Enterprise

Location: Africa

Units: 12

Semester Offered: Fall

Course description

This course explores the critical role of Management Information Systems (MIS) in today’s digital firms. Students will examine how businesses leverage technology to enhance operations, support decision-making, and gain competitive advantages. Through the analysis of case studies and emerging trends, the course covers key topics such as IT infrastructure, enterprise applications, data management, and cybersecurity. Emphasis is placed on the strategic use of information systems, the ethical and social implications of technology, and the global context of managing digital firms. This course prepares students to navigate and lead in the rapidly evolving landscape of information systems.

Learning objectives

  • Understand the role of information systems in business operations by identifying various types of information systems and explaining their use in supporting business processes and decision-making.
  • Analyze strategic uses of information systems to evaluate how firms gain competitive advantage and align business strategy with information systems to achieve organizational goals.
  • Evaluate ethical, social, and security issues by discussing implications related to privacy, intellectual property, and security, and analyzing real-world scenarios to propose solutions.
  • Assess the impact of emerging technologies such as AI, blockchain, and cloud computing on business models, predicting their effects on future business environments and information systems management.
  • Apply knowledge management and business intelligence techniques, manage information systems projects using SDLC, enhance operational excellence with ERP, CRM, and SCM systems, and communicate MIS concepts effectively in a global context.

Outcomes

Upon completing this course, students will be able to:

  • Analyze and critically assess MIS: Understand how information systems support business operations, decision-making, and strategic objectives in digital firms.
  • Develop strategic solutions: Apply MIS knowledge to design and propose strategic solutions for business challenges and leveraging technology for competitive advantage.
  • Evaluate ethical and social implications: Critically evaluate ethical, legal, and social implications of information systems, including privacy, security, and digital ethics.
  • Manage emerging technologies: Assess the impact of emerging technologies on business models, operations and develop strategies for integration.
  • Implement knowledge management and business intelligence: Utilize tools to improve organizational decision-making and operational efficiency.
  • Lead MIS projects: Manage and lead information systems projects using methodologies like SDLC and project management principles.

Content details

Module 1: Organizations, Management, and the Networked Enterprise

  • Information systems in global business today
  • Global e-business and collaboration
  • Information systems, organizations, and strategy
  • Ethical and social issues in information systems

Module 2: Information Technology Infrastructure

  • IT infrastructure and emerging technologies
  • Foundations of business intelligence: databases and information management
  • Telecommunications, the internet, and wireless technology
  • Securing information systems

Module 3: Key System Applications for the Digital Age

  • Achieving operational excellence and customer intimacy: enterprise applications
  • E-commerce: digital markets, digital goods
  • Managing knowledge
  • Enhancing decision making

Module 4: Building and Managing Systems

  • Building information systems
  • Chapter 14 managing projects
  • Chapter 15 managing global systems

Prerequisites

None

Faculty

Carine Mukamakuza and Bernhard Ostheimer